What to expect at your next donation
Nebraska Community Blood Bank continues to improve convenience and provide a more efficient experience for our blood donors. At your next donation, you may notice changes due to our computer system upgrade that went live on April 15, 2019.
You can now complete your health history questionnaire online ahead of time, on the day of your donation, using iDonate. Access iDonate from your smartphone, tablet, or desktop. Get started now or learn more—visit NCBB.ORG/iDonate.
- Donor identification (ID) numbers
With our system upgrade, all donors received a new donor ID number. If you have donated with us in the past two years, you will receive a new donor card by the end of November. We are no longer able to print cards onsite. Your existing donor card may still be used to check in before donating.
- Donor and coordinator accounts
When scheduling donation appointments online, you may notice that the eligibility date displayed in your donor account is not accurate, and that previous donations and accrued points are missing. Blood drive coordinators may also experience issues accessing drive schedules and lists. These are issues associated with our system upgrade. Please call us at 1-877-486-9414 and we will help determine eligibility, answer questions, and assist with scheduling appointments. We apologize for any inconvenience as we work toward resolving this issue.
- Eligibility policy updates
Nebraska Community Blood Bank has made the following updates to eligibility* policies:
Eligible donors may now donate platelets every seven days, up to a maximum of 24 times per year. This applies for single, double, and triple platelet donations.
Seven days after donating plasma or platelets, a donor is eligible to donate whole blood or double red cells. This applies for single, double, and triple platelet donations.
Our system upgrade allows us to track donor fluid loss at each platelet donation, so that you can safely donate more often. Talk with your Donor Specialist at your next donation about the right donation frequency for you.
- Registration and physical exam
Donors are asked to share ethnicity to help precisely match blood donors with patients in need.
As you may know, blood types go beyond ABO groups and Rh positive/negative, and advanced matching of blood donations to patients in need is becoming more precise. For example, African-American donors are more likely to have unique blood characteristics that best match patients with sickle cell disease. Having donor ethnicity information will help our laboratory teams more efficiently identify donations that may be the best match for a sickle cell patient. Read more about our Sickle Cell Donation program here.
Donors will be asked to confirm gender at each donation.
Asking donors to confirm their gender at each donation helps keep donors and patients safe by ensuring that a donor’s eligibility is based on their most current self-reported information. Being licensed and regulated by the FDA, we must ensure gender-specific risk factors are comprehensively addressed when determining eligibility. Donor and patient safety is our number-one priority.
Nebraska Community Blood Bank welcomes donors of all genders and identities, and we do not defer donors based on gender or sexual orientation. Our new gender options were chosen with input from the LGBT community.
If you have questions about deferral or gender identification, you are encouraged to call Donor Suitability at 1-888-235-3301.
We acknowledge that these system upgrades have many benefits and some limitations. We appreciate your patience as we continue to implement our new system. We are thankful that you choose to continue donating with Nebraska Community Blood Bank.
*Please note: This is not an all-inclusive list of changes made during our 2019 system upgrade.
If you have questions regarding our recent changes please contact Nebraska Community Blood Bank online or call us at 1-877-486-9414. The information provided here covers general guidelines established by Nebraska Community Blood Bank and the Food and Drug Administration. Conditions and restrictions governing blood safety and blood donation may change at any time. Please contact Nebraska Community Blood Bank at 1-877-486-9414 to verify eligibility prior to making an appointment.